Refund Policy
Last updated: September 2025
At FpsTweak, we are committed to ensuring your satisfaction with our products and services. This Refund Policy outlines the conditions under which refunds are issued for purchases made on our website www.fpstweak.com.
1. Subscription Plans
FpsTweak offers subscription-based services. We offer a 7-day money-back guarantee on all paid subscription plans. If you are not satisfied with your purchase, you may request a full refund within 7 days of your initial subscription date.
After the 7-day period has elapsed, we are unable to offer refunds for any remaining subscription period. Cancellation of your subscription will prevent future charges, but it will not entitle you to a refund for the current billing period.
2. Eligibility for a Refund
To be eligible for a refund, the following conditions must be met:
- The refund request must be submitted within 7 days of your original purchase date.
- Your account must be in good standing and not have violated our Terms & Conditions.
- The refund is for the initial subscription purchase. Renewals are generally non-refundable.
- You have not already received a refund for a previous FpsTweak purchase.
3. Non-Refundable Situations
Refunds will not be issued in the following situations:
- Requests submitted more than 7 days after the original purchase date.
- Subscription renewals (monthly or yearly).
- Accounts that have been suspended or terminated due to violations of our Terms & Conditions.
- Purchases of the Free Plan (no payment involved).
- Change of mind after the 7-day window has passed.
- Technical issues caused by factors outside our control (e.g., incompatible hardware, user-modified system settings that prevent operation).
4. How to Request a Refund
To request a refund, please contact our support team at [email protected] with the following information:
- Your full name and email address associated with your FpsTweak account.
- Your order/transaction ID or receipt number.
- The reason for your refund request.
We aim to respond to all refund requests within 2–3 business days. Once approved, refunds will be processed back to your original payment method within 5–10 business days, depending on your bank or payment provider.
5. Chargebacks
We encourage you to contact us directly before initiating a chargeback with your bank or payment provider. Unauthorized chargebacks may result in the immediate suspension of your account and could negatively affect your ability to use our services in the future. We are happy to work with you to resolve any billing concerns directly.
6. Changes to This Policy
We reserve the right to modify this Refund Policy at any time. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated.
7. Contact Us
If you have any questions about our Refund Policy, please contact us:
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